Job Description

DEADLINE FOR FILING: Wednesday, July 29, 2026

JOB SUMMARY

Do you have a talent for working with data, ensuring accuracy, and delivering exceptional customer service? We're looking for a Utility Billing & Parking professional to join our team! In this dynamic role, you'll play a key part in coordinating utility billing and parking operations with a strong focus on billing accuracy, financial reporting, data analysis, and operational support. You'll help ensure bills are processed accurately, reports are timely and reliable, and critical information is available to support sound business decisions.

Just as important, you'll serve as a trusted resource for our customers by answering questions, resolving billing and parking concerns, and providing professional, friendly service with every interaction. If you're detail-oriented, analytical, enjoy solving problems, and take pride in delivering outstanding customer experience while supporting essential City services, we'd love to have you join our team.

MINIMUM QUALIFICATIONS

Graduation from high school or GED certification with a minimum of four (4) years’ experience in customer service and/or accounting and information technology environment; or any combination of education, experience, and training as may be acceptable to the hiring authority.

Associate degree in finance/accounting desirable.

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224 West 9th Street

Sioux Falls, SD 57104

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Benefits for full time employees:

· Competitive salary with other public and industry positions, including step advancements.
· The City participates in the South Dakota Retirement System. Employees receive a 6% match.
· Additionally, employees may choose to enroll in a Deferred Compensation Plan via 457 plan or Roth IRA.
· Health, Dental, and Vision Insurance: Competitive rates for single, 2-party, and family
· Flexible Spending Accounts: For qualified medical and dependent care expenses
· 11 paid holidays and 2 personal leave days each calendar year
· New employees are granted 40 hours of vacation at time of hire and accrue an additional 2 weeks in their first year.

· Sick leave accrues over 96 hours per year.· Maternity and Paternity Leave: Use up to 8 consecutive weeks of accumulated sick leave for bonding with a newborn, adopted, or foster child

· Maternity and Paternity Leave: Use up to 8 consecutive weeks of accumulated sick leave for bonding with a newborn, adopted, or foster child
· Military leave: Strong supporter of enlisted employee
· Employee Assistance Program: Employee and immediate family

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Equal Employment Opportunity Statement: The City of Sioux Falls does not discriminate on the basis of race, color, religion, sex, national origin, creed, ancestry, pregnancy, age, genetic information, or disability in employment or the provision of services.

If an ADA accommodation is needed, please contact 605-367-8740 or HRrecruiter@siouxfalls.gov.

Lead Utility Services and Parking Technician

Job Description