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Marissa's Project Case Manager

Call To Freedom

Sioux Falls, SD

Posted/Updated: 16 days ago

Job Description

Position: Marissa’s Project Case Manager

Call to Freedom is committed to identifying and responding to the needs of individuals at-risk of human trafficking and/or exploitation and those working to transition out of the life of human trafficking. The Case Manager’s purpose is to identify needs, implement strategies, and coordinate individualized services for victims and survivors.

Key tasks include conducting supportive intake and screening processes, facilitating referrals, and providing case management.

Supervised by: Marissa’s Housing Project Manager

Primary Responsibilities

  •  Be a primary point of contact for assigned clients. Provide responsive and timely service to individuals.
  •  Work with Marissa’s Project and Outreach clients to develop and implement individualized case management goals and plans.
  • Assist in screening and interviewing potential new MP referrals.
  • Maintain documentation and records as appropriate.
  •  Work with Marissa’s Project and Outreach, as needed, clients to develop and implement individualized case management goals and plans.
  • Represent Marissa’s Project at quarterly volunteer orientations.
  • Be the primary point of contact for the grocery shoppers at Marissa’s Project.
  • Accept grocery donations and divide among clients.
  • Assure time on alarm system is correct, and respond if alarm is activated as needed.
  • Be available for food and paper good give-aways.
  •  Implement occupational therapy plan formed with the Occupational Therapist to carry out individual client goals at Marissa’s Project, as necessary.
  • Assist in scheduling volunteers for grounds keeping and organization of donations.
  • Be lead contact for community resource guide.
  • Assist with Marissa’s Project volunteers as necessary.
  • Assure the lounge and office are cleaned, organized, including trash out weekly.
  • Assure all Marissa’s Project volunteer hours are turned in at the end of the month to the Volunteer Coordinator, and that a new tracking sheet is out at the start of each month.
  • Work alongside the Occupational Therapy team and MP case manager to facilitate occupational therapy groups bi-weekly.
  • Other duties as assigned


  • Prefer Bachelor’s degree in Social Work or Counseling. Experience in case management with victims of violence, trafficking, trauma, and/or substance abuse essential.
  • Training in trauma-informed care beneficial.
  • Excellent verbal and written communication skills. Flexible, self-directed, and responsive.
  • Approximately 40 hours/week, must be able to adapt to flexible scheduling; including evening and weekend hours as needed.