MDU Account Executive

Job Description

JOB PURPOSE:

The MDU Account Executive is an experienced and results oriented sales professional who will be responsible for implementing sales strategies aimed at securing our ability to provide service to multiple dwelling units (MDU) properties, maximizing product/service penetration and increasing revenue. This role will provide end-to-end sales cycle management including prospect identification and qualification, funnel and prospect management, sales forecasting, proposal generation and contract closure.

KEY FUNCTIONS:

• Identify opportunities and create customized solutions from the selection of products for new and existing clients.
• Prepare accurate estimates and contracts for customers.
• Work collaboratively with the Direct Sales team to maximize penetration and ensure contract success.
• Interpret and address competitive offers and produce innovative, successful counter-offers.
• Coordinate with technical personnel to ensure consistency, quality and customer satisfaction.
• Achieve or exceed defined sales goals (weekly, monthly, yearly, etc.).
• Develop and deliver professional sales presentations to MDU stake holders.
• Secure Right of Entry Agreements or Contracted Services Agreements.
• Collaborate with other departments to qualify buildings for expansion of cable plant and facilities.
• Retain existing clients by providing superior service and support.
• Build and maintain strong relationships based on trust and mutual respect with potential and existing customers.
• Maintain current and accurate documentation for all sales contacts.
• Be able to accurately forecast opportunities and performance throughout the year. Utilize CRM systems as required.
• Be willing and able to travel in accordance with Midco’s “Use of Vehicle for Company Business” policy.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Demonstrate exceptional organizational and time management skills to effectively prioritize and complete work projects.
• Possess strong people and relationship management skills to work independently, to interface with all levels and functions of the organization and to maintain good rapport and relationships throughout the organization.
• Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
• Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• Possess strong critical thinking skills and problem solving abilities to make sound decisions while using good judgment.
• Multi-task and change from one task to another without loss of efficiency or composure.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
• Identify opportunities for improvement while creating and implementing viable solutions.
• Support the mission, vision, and values of Midco.
• Adhere to and actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

MDU Account Executive:

• High school diploma required. Bachelor’s Degree with a focus in Business Administration, Marketing or related field preferred.
• Minimum 2 years of experience in B2B Sales or broadband/telecommunications marketing required
• MDU experience preferred.
• Excellent written and verbal communication skills.

MDU Account Executive-Advanced:

• High school diploma required. Bachelor’s Degree with a focus in Business Administration, Marketing or related field preferred.
• 3 or more years of experience in MDU sales required including telecommunication/broadband sales.
• Expertise in engaging with a wide variety of clients and functional areas, including executive leadership.
• Experience managing large accounts.

MDU Account Executive-Senior:

• High school diploma required. Bachelor’s Degree with a focus in Business Administration, Marketing or related field preferred.
• 5 or more years of experience in B2B Sales or broadband/telecommunications marketing with a minimum of 3 or more years of MDU sales experience required.
• Strong telecommunication background and experience selling or working with LAN/WAN and Ethernet technologies required.
• Must possess a thorough understanding of business networking, including, but not limited to the following: IP routing/switching, VoIP, MPLS, Layer II/III concepts, and telecommunication services.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• In-person visits to a customer’s place of business are normal in the performance of this job. Specific abilities required include accessing a customer's place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
• Ability to travel up to 75% of working hours.

ABOUT MIDCO:

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

VisitMidco.com/Careersto learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.