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Metro Emergency Communications Operator

City of Sioux Falls

Sioux Falls, SD

Posted/Updated: 2 days ago

Job Description

Are you looking for a career where every second counts and every call matters?

Starting Wage: $27.70 hourly

Sign-On Bonus: $3000.00

Shift Differential: $.75 per hour, between 2:00pm-5:59am; seven days a week.



Why Metro Communications?

  1. Robust Health and Wellness Benefits - You will have access to our live-in dog, Nena, that provides support to our team, a workout facility, wellness lab, and ample outdoor space for breaks. The Metro Communications team, and the City of Sioux Falls, offer employee well-being support, including EAP, chaplains, and peer support.

  2. Career Development Opportunities - In Public Safety, you can expect a stable job with career advancement opportunities, as well as the ability to join in-house staff committees.

  • Emergency Communications Operators will have the opportunity to pursue Advanced Operator positions, Shift Lead roles, and Supervisory openings as they advance with the agency!! In addition to plenty of committee involvement, and continuous education, enabling you to stay engaged, and motivated, in your career pursuits.

  1. Paid Training Experience - We will serve you with a six-month comprehensive training program, and no experience is necessary.


No state income tax (in South Dakota)

Want to know more about Metro Communications? CLICK HERE!!


Please advise, this hiring process is comprised of multiple testing phases. Including a keyboarding exam, Listening & Written (L&W) exam, Interview, Background Investigation, and Psych/Medical Exam.

We are beginning to administer testing for pursuit of our May 26th, 2026 recruit class. This will be your first paid day of employment. Once applied, if you have questions rest assured, we can talk about this further on a case-by-case basis!!

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City of Sioux Falls
224 West 9th Street
Sioux Falls, SD 57104

 

Benefits for full time employees:

· Competitive salary with other public and industry positions, including step advancements.
· The City participates in the South Dakota Retirement System. Employees receive a 6% match.
· Additionally, employees may choose to enroll in a Deferred Compensation Plan via 457 plan or Roth IRA.
· Health, Dental, and Vision Insurance: Competitive rates for single, 2-party, and family
· Flexible Spending Accounts: For qualified medical and dependent care expenses
· 11 paid holidays and 2 personal leave days each calendar year
· New employees are granted 40 hours of vacation at time of hire and accrue an additional 2 weeks in their first year.
· Sick leave accrues over 96 hours per year.· Maternity and Paternity Leave: Use up to 8 consecutive weeks of accumulated sick leave for bonding with a newborn, adopted, or foster child

· Maternity and Paternity Leave: Use up to 8 consecutive weeks of accumulated sick leave for bonding with a newborn, adopted, or foster child
· Military leave: Strong supporter of enlisted employee
· Employee Assistance Program: Employee and immediate family


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Equal Employment Opportunity Statement: The City of Sioux Falls does not discriminate on the basis of race, color, religion, sex, national origin, creed, ancestry, pregnancy, age, genetic information, or disability in employment or the provision of services.

If an ADA accommodation is needed, please contact 605-367-8740 or HRrecruiter@siouxfalls.gov.