Job Description
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE
Job ID: 33921
Agency: Department of Social Services
Location:Pierre, SDSalary: $20.89 Hourly, depending on qualifications
Pay Grade: G
Closing Date: 12.05.2025
This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the DSS, please visit https://dss.sd.gov .
Summary:
At the Department of Social Services (DSS), family is everything. It's the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families, South Dakota's Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity, fairness, and respect. And we believe in collaborative communications, teamwork, partnerships and trust for essential family services. Sound intriguing?
As a Department of Social Services employee, you will have a chance to experience:
• Creativity - We are always looking for innovative ideas to help us achieve improved outcomes.
• Making a difference - You will have an opportunity to make a difference in the lives of fellow South Dakotans.
• Professional development - We provide valuable trainings to ensure staff is well-trained, competent, accountable and empowered and will assist you in reaching your career goals.
• Teamwork - In a team-oriented approach, you will have the ability to work cooperatively with others in a friendly work environment to achieve shared goals.
The Division of Child Support is looking to recruit a proficient and customer focused professional for the Modification of Child Support Orders Program. The primary duties associated with this position will include reviewing Petitions for Modification to ensure they are completed accurately and required documentation attached; reviewing court orders to determine if the order is in accordance with laws and regulations; entering information into a database; processing Notice of Hearings, Referee Reports, and court orders; filing proofs of service and other documents with the Clerks of Court; and responding to inquiries from customers who have questions regarding the modification process or need assistance with completing the Petition for Modification.
Working conditions:
Office Environment, 8:00 a.m. to 5:00 p.m., Monday through Friday
The Ideal Candidate Will Have:
Knowledge, Skills, and Abilities of:
Knowledge of computers and a variety of programs including Microsoft Office Suite software (Outlook, Word, and Teams) as well as specialized programs and databases used within the Department. Knowledge of child support principals, concepts, and case management practices (preferred but not required).
Skills to organize work, set priorities, meet critical deadlines, and follow-up with minimal direction; obtain and provide information by phone and email in a clear and courteous manner; and exercise delegated authority to take action, and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached.
Ability to communicate effectively, both orally and in writing; demonstrate compassion, respect, courtesy, and tact when interacting with others; work in collaborative team environments and demonstrate effective time management and organizational skills, often handling multiple projects at one time with minimal supervision. This position also requires the ability to pay close attention to detail and to communicate effectively and timely. Ability to interpret court orders and other legal documents (preferred but not required).
Additional Requirements: To be considered, please attach your resume.
This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=2X0
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
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