Fun Opportunity at the Washington Pavilion!
Museums Lead - Full Time position!
Excellent Pay!! + Great Benefits & Free Membership!!
Are you passionate about people and the customer experience? Come work at an organization where every day is a new opportunity to make people smile and bolster collaboration, creativity, diversity and community.
This full time position must be able to work a flexible schedule including days, evenings, weekends and holidays.
What you will do!
- Implement daily staff and volunteer schedules to include start-up/shut-down routines, coverage of CineDome & Planetarium films, daily demonstrations, and other live programming, group visits, special programming and behind-the-scenes tasks and projects.
- Understand basic science concepts of each exhibit, film and education program and proactively explain them to guests in an engaging, age-appropriate way.
- Oversee Interactor and Volunteers teams, providing on the job coaching to maintain positive guest experience.
- Monitor the condition and operation of the exhibits, CineDome & Planetarium, Concessions and inform appropriate personnel to correct any issues.
- Maintain familiarity with exhibits, films, programs and amenities of the Pavilion and provide information to guests, including schedules, directions, program descriptions, etc.
- Monitor and assist guests to maintain safety and order, assisting people who need help, helping to locate lost children or property, etc.
- Support interactors with customer services interactions
What you will need!
- High School Diploma or GED
- Experience in guest service, non-profit, education and/or museum setting preferred.
- Energetic, team-oriented, commitment to extraordinary guest experience and self-motivated.
- Demonstrate strong written and verbal communication skills.
- Ability to present in an engaging, participatory manner.
What We Offer
We provide a dynamic and engaging workplace with competitive compensation and an outstanding benefits package, including:
- Medical, Dental, and Vision Insurance
- Company-paid Life Insurance, Short-Term Disability, and Long-Term Disability
- 401K Retirement Plan with a 6% Company Match
- Generous Paid Time Off (including personal, sick, and holidays)
- Free Washington Pavilion Membership + Exclusive Employee Perks, including ticket and event discounts, on-site café discounts, and staff appreciation events.
If this is a great fit for you to work in an amazing facility filled with creativity, education, energy and excitement, please Apply Today!
EOE, Background Check