Job Description
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE Job ID: 36963
Agency: Bureau of Information and Technology
Location:Sioux Falls, SDSalary: $29.76-$37.19 Hourly, depending on qualifications
Pay Grade: 05
Closing Date: Open Until Filled
This is a permanent full-time 40 hours per week position with the Bureau of Information and Technology for a Network Administrator. For more information on the Bureau of Information and Technology, please visit https://bit.sd.gov/ .
This position will configure, install, and maintain edge network devices such as routers, firewalls, switches, wireless access points, wireless bridges, and cellular boosters from vendors Juniper, Cisco, Fortinet, Ubiquiti, and various others that are owned or supported by the State of South Dakota. Overnight travel will be required at times to diagnose problems, install hardware, and meet with clients. Representing BIT at monthly meetings, trainings, presentations, and site visits is also required. This position will work out of the BIT office in Sioux Falls, SD. Hybrid work from home (maximum of 2 days per week) will be considered but not guaranteed after 12 months of employment, but this position is not eligible for full-time remote.
Benefits of working for the State of South Dakota include:
- multiple health plan options, including $0 employee premium option;
- 6% fully matched retirement plan. Includes long term disability and family survivor benefits;
- $25,000 paid life insurance;
- generous leave policies;
- stable industry sector;
- flexible work schedule with little to no over-time, providing the ability to maintain a great work/life balance.
The Ideal Candidate Will Have: Minimum of a 2 year degree from a university or technical school is preferred.
Knowledge, Skills, and Abilities: Knowledge of:
- Transport Control Protocol (TCP) and User Defined Protocol (UDP);
- Internet Protocol version 4 (IPv4) and subnetting;
- Wide Area Networks (WANs), Local Area Networks (LANs), and Virtual Local Area Networks (VLANs);
- static and dynamic routing protocols such as BGP and OSPF;
- Network Address Translation (NAT);
- Virtual Private Networks (VPNs);
- wireless technologies such as 802.11 and Bluetooth and wireless security such as 802.1x and WPA;
- customer service techniques and principles;
- Microsoft Excel, OneNote, Outlook, PowerPoint, SharePoint, Teams, Visio, and Word;
- Windows Server Active Directory and DHCP;
- ServiceNow Service Management; and,
- network tools such as Junos Space, FortiManager, FortiAnalyzer, Cisco Wireless Controller, Cisco Catalyst Center, Ubiqitui UISP, ClearPass Policy Manager, Solarwinds.
Ability to:
- reserve a hotel room for overnight stays and travel multiple times a month within South Dakota;
- configure, install, and maintain edge routers, firewalls, switches, wireless access points, wireless bridges, and cellular boosters;
- maintain in use, in stock, and retired network hardware inventory in ServiceNow;
- be familiar with features of network management tools from Juniper, Cisco, Fortinet, HP Aruba, and Ubiquiti;
- analyze firewall, switch, and wireless logs and reports using built in tools or Solarwinds;
- be familiar with and comfortably use CLI commands on network hardware;
- proactively search for software updates for network management servers and network devices;
- lead change requests for software upgrades, certificate renewals, and hardware replacements during maintenance windows;
- attend meetings, conferences, and site visits with school districts;
- be familiar with and be able to train school districts on Fortinet content filter features;
- troubleshoot and solve network problems;
- ability to collect and review packet captures in research and troubleshooting efforts;
- interact with and hold accountable hardware vendors and resellers on technical support cases, quotes, and purchase orders;
- be on call for one week approximately four times a year;
- knowledge of IP addressing using Control Panel or Command Prompt;
- coordinate activities with clients and contractors;
- communicate information concisely and accurately, both oral and written;
- work in a team environment and independently;
- create and update technical documentation including network layouts using Microsoft Visio;
- use good judgment of State computers and networks to safeguard the organization's data;
- maintain composure during stressful events and conversations;
- interact with other technology disciplines and teams to implement or fix cross-supported systems;
- understand project management responsibilities such as communication, organization, and deadlines; and,
- work quickly to complete the responsibilities of the position without heavy oversight.
Additional Requirements: To be considered, please attach your resume that includes objective statement near the top. This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4KG
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
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