Job Description

Parts Counter / Future Parts Manager

Position Summary

We are seeking a motivated and organized Parts Counter Professional with the potential to grow into a Parts Manager role. This position is responsible for assisting customers and technicians with parts needs, maintaining inventory accuracy, and delivering excellent customer service in a fast-paced diesel environment.

The ideal candidate is dependable, detail-oriented, and eager to develop leadership skills for future advancement opportunities.

Essential Responsibilities

• Assist customers and service technicians with locating and ordering parts
• Process parts sales, invoices, returns, and warranty claims
• Maintain accurate inventory counts and stock organization
• Receive, label, and stock incoming parts shipments
• Communicate with vendors and suppliers regarding orders and availability
• Ensure parts department cleanliness and organization
• Monitor inventory levels and assist with inventory control procedures
• Provide outstanding customer service both in person and over the phone
• Assist with training and mentoring team members as responsibilities grow
• Support daily operations and eventually help oversee department performance and profitability

Qualifications

• Previous automotive, diesel, or heavy-duty truck parts experience preferred
• Strong customer service and communication skills
• Basic computer and inventory system knowledge
• Ability to multitask in a fast-paced environment
• Strong organizational and problem-solving abilities
• Leadership potential and willingness to grow into management responsibilities
• Valid driver’s license preferred

Preferred Skills

• Knowledge of diesel truck parts and components
• Experience with parts lookup systems and inventory software
• Ability to work independently and as part of a team
• Sales and upselling experience is a plus

Benefits

• Competitive pay based on experience
• Opportunities for advancement into management
• Health benefits and paid time off
• Ongoing training and career development
• Supportive team environment

We are looking for someone who wants to build a long-term career and grow with our company.

Email resumes to cheryl.rierson@nattinc.com