Job Description
Join Our Team at Orthopedic Institute in Sioux Falls SD!
Are you passionate about providing exceptional patient care and customer service? Do you thrive in a fast-paced environment and enjoy working as part of a team? If so, we have the perfect opportunity for you!
Orthopedic Institute is currently seeking a dedicated and detail-oriented individual to join our team as a Patient Access Representative. In this role, you will serve as the first point of contact for our customers, providing top-notch service to patients and assisting them with scheduling appointments and answering any questions they may have about our services. This position is ideal for someone who is organized, personable, and enjoys working in a healthcare setting.
Key Responsibilities:
- Answer incoming calls and assist patients with scheduling appointments
- Verify patient information and insurance coverage
- Provide excellent customer service and address patient concerns in a professional manner
- Ensure accurate and timely scheduling of appointments
- Collaborate with medical staff, clinical and support teams to coordinate patient care
Qualifications:
- High school diploma or equivalent
- Previous experience in a healthcare or customer service role required
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in basic computer skills
If you are looking for a rewarding career in healthcare and enjoy working with people, we encourage you to apply for our Patient Access Representative position at Orthopedic Institute. Join us in providing exceptional care to our patients and making a difference in their lives!
About Us:
Orthopedic Institute is a leading provider of orthopedic care in Sioux Falls, SD. Our team of expert physicians and staff are dedicated to helping patients achieve optimal musculoskeletal health through personalized, compassionate care. We offer a wide range of services, including orthopedic surgery, physical therapy, and sports medicine, to meet the diverse needs of our patients. Learn more about us at Orthopedic Institute.