Job Description

Now Hiring: Patient Navigator – Orthopedic Institute
Location: Sioux Falls, SD

Orthopedic Institute is seeking a Patient Navigator to join our team! The ideal candidate will be responsible for coordinating and scheduling surgical procedures, ensuring that all necessary information is accurately recorded and communicated to relevant parties.

What You’ll Do:

Coordinate scheduling of advanced imaging, surgeries and procedures in a timely manner
Communicate effectively with patients, surgeons, and medical staff regarding scheduling details
Verify insurance information and obtain necessary authorizations for procedures
Work closely with the Authorization team to ensure approvals are secured and timely
Partner with billing and coding staff on self-pay, ABNs, and financial requirements
Maintain accurate and up-to-date records of scheduled surgeries and patient information
Collaborate with healthcare providers to optimize scheduling efficiency
Address any scheduling conflicts or issues that may arise
Provide exceptional customer service to patients and their families
Communicate with patients to answer questions and provide pre/post-surgical instructions

Why Join Us?
At Orthopedic Institute, our mission is to provide world-class orthopedic care in a supportive, patient-centered environment. As a valued team member, you’ll be part of a collaborative group committed to innovation, excellence, and compassion in patient care.

Position Details:

Status: Full-time, Non-Exempt
Reports to: Patient Navigator & Authorization Supervisor

Benefits:

Competitive pay & benefits package
Health, dental, vision, and retirement options
Professional growth and training opportunities
Positive, team-oriented workplace culture

Requirements

High school diploma or GED required; administrative or medical office experience required – prior surgery or procedure scheduling strongly preferred
Strong organizational, communication, and multitasking abilities
Compassionate demeanor with patients and the ability to thrive in a fast-paced healthcare setting

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Sioux Falls, SD 57117

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Patient Navigator (Surgery & Procedure Scheduling)

Job Description

Orthopedic Institute is seeking a Patient Navigator to join our team! The ideal candidate will be responsible for coordinating and scheduling surgical procedures, ensuring that all necessary information is accurately recorded and communicated to relevant parties.

What You’ll Do:

Coordinate scheduling of advanced imaging, surgeries and procedures in a timely manner

Communicate effectively with patients, surgeons, and medical staff regarding scheduling details

Verify insurance information and obtain necessary authorizations for procedures

Work closely with the Authorization team to ensure approvals are secured and timely

Partner with billing and coding staff on self-pay, ABNs, and financial requirements

Maintain accurate and up-to-date records of scheduled surgeries and patient information

Collaborate with healthcare providers to optimize scheduling efficiency

Address any scheduling conflicts or issues that may arise

Provide exceptional customer service to patients and their families

Communicate with patients to answer questions and provide pre/post-surgical instructions

Why Join Us?
At Orthopedic Institute, our mission is to provide world-class orthopedic care in a supportive, patient-centered environment. As a valued team member, you’ll be part of a collaborative group committed to innovation, excellence, and compassion in patient care.

Position Details:

Status: Full-time, Non-Exempt

Reports to: Patient Navigator & Authorization Supervisor

Benefits:

Competitive pay & benefits package

Health, dental, vision, and retirement options

Professional growth and training opportunities

Positive, team-oriented workplace culture

Requirements

High school diploma or GED required; administrative or medical office experience required – prior surgery or procedure scheduling strongly preferred

Strong organizational, communication, and multitasking abilities

Compassionate demeanor with patients and the ability to thrive in a fast-paced healthcare setting

Patient Navigator (Surgery & Procedure Scheduling)

Job Description

Orthopedic Institute is seeking a Patient Navigator to join our team! The ideal candidate will be responsible for coordinating and scheduling surgical procedures, ensuring that all necessary information is accurately recorded and communicated to relevant parties.

What You’ll Do:

Coordinate scheduling of advanced imaging, surgeries and procedures in a timely manner

Communicate effectively with patients, surgeons, and medical staff regarding scheduling details

Verify insurance information and obtain necessary authorizations for procedures

Work closely with the Authorization team to ensure approvals are secured and timely

Partner with billing and coding staff on self-pay, ABNs, and financial requirements

Maintain accurate and up-to-date records of scheduled surgeries and patient information

Collaborate with healthcare providers to optimize scheduling efficiency

Address any scheduling conflicts or issues that may arise

Provide exceptional customer service to patients and their families

Communicate with patients to answer questions and provide pre/post-surgical instructions

Why Join Us?At Orthopedic Institute, our mission is to provide world-class orthopedic care in a supportive, patient-centered environment. As a valued team member, you’ll be part of a collaborative group committed to innovation, excellence, and compassion in patient care.

Position Details:

Status: Full-time, Non-Exempt

Reports to: Patient Navigator & Authorization Supervisor

Benefits:

Competitive pay & benefits package

Health, dental, vision, and retirement options

Professional growth and training opportunities

Positive, team-oriented workplace culture

Requirements

High school diploma or GED required; administrative or medical office experience required – prior surgery or procedure scheduling strongly preferred

Strong organizational, communication, and multitasking abilities

Compassionate demeanor with patients and the ability to thrive in a fast-paced healthcare setting

Why Join Us?
At Orthopedic Institute, our mission is to provide world-class orthopedic care in a supportive, patient-centered environment. As a valued team member, you’ll be part of a collaborative group committed to innovation, excellence, and compassion in patient care.