Job Description
If you enjoy helping people achieve their financial goals while providing exceptional member service, Area Federal Credit Union invites you to join our team as a Personal Banker in Aberdeen, South Dakota.
As a Personal Banker, you'll build relationships with members by providing personalized financial solutions, opening new accounts, processing consumer loans, and educating members about the products and services that best fit their needs. This position is ideal for someone who enjoys working directly with people in a professional, team-oriented environment.
Compensation
Pay: $19.67-$26.23 per hour, depending on experience
Schedule: Full-Time
Benefits
Area Federal Credit Union offers an outstanding benefits package, including:
- Employer-paid Health Insurance
- Employer-paid Dental Insurance
- Employer-paid Vision Insurance
- Employer-paid Life Insurance
- Employer-paid Disability Insurance
- 401(k) Retirement Plan
- Pension Plan
- 12 Paid Holidays
- Four weeks of Paid Time Off beginning at hire
- Quarterly department incentive program with bonus potential
- Opportunities for professional development and advancement
Responsibilities
- Deliver exceptional service to members in person and by phone.
- Open new member accounts and maintain existing accounts.
- Answer questions regarding accounts, products, services, and credit union policies.
- Process consumer loans, including loan closings and disbursements.
- Assist members with transfers, withdrawals, loan payments, certificate transactions, and other account services.
- Identify opportunities to recommend products and services that meet members' financial needs.
- Research and resolve account discrepancies promptly and professionally.
- Assist members with Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and related transactions.
- Maintain a thorough understanding of credit union products, procedures, and regulatory requirements.
- Support fellow team members and perform additional responsibilities as assigned.
Qualifications
- Excellent customer service and communication skills
- Strong attention to detail and accuracy
- Professional, friendly demeanor
- Ability to multitask in a fast-paced environment
- Banking, credit union, retail banking, or financial services experience is preferred but not required
If you're looking for a career where you can make a positive impact on members every day while enjoying excellent benefits and long-term stability, we'd love to hear from you.