Job Description
About Roxi & Co
At Roxi & Co, pets aren’t just animals - they’re family. We’re a locally owned, community-driven pet store in Sioux Falls, committed to offering the highest-quality foods, treats, toys, and supplies. We pride ourselves on knowing our customers (and their pets) by name and helping pet parents feel confident about the choices they make.
If you’re passionate about pets and love helping people, you’ll fit right in.
Position Purpose
As a Pet Care Specialist, you’ll make a difference every day by:
- Greeting and helping customers with warm, solution-focused service.
- Learning and sharing product knowledge (nutrition, chews, toys, enrichment).
- Assisting with purchases, special orders, and loyalty program questions.
- Keeping the store clean, stocked, and organized.
- Safely making local deliveries for online and phone orders using company vehicles.
- Helping with customer carry-outs and loading purchases when needed.
Qualifications
- Must be at least 18 years old.
- Valid driver’s license with a clean driving record (required).
- Ability to safely operate company vehicles for deliveries.
- Passion for pets and people.
- Strong communication and listening skills.
- Dependable and team-oriented.
- Retail or customer service experience preferred, but not required.
- Able to lift 50 lbs and be on your feet during shifts.
Why Work at Roxi & Co?
- Competitive pay: $13-15/hr.
- Clear growth path (Pet Care Specialist > Team Lead > Assistant Manager).
- Employee discount on premium pet products.
- Supportive, team-oriented culture.
- Be part of a local business that supports rescues and community events.
Ready to join a team that loves pets and people?
Apply today using our application - and if you have a resume, we’d love to see it too!