Job Description
If you are a high energy, “get it done” person with a passion for travel, we are looking for you!
All About Travel, Inc. is locally owned full-service professional travel agency founded in 1997. Our growing agency is in need of an outgoing person to provide support to our office by answering the phones and assisting our Travel Agents and Consultants. We are proud of our fast-paced and efficient culture. We enjoy thinking on our feet, learning, and finding solutions as a team. Our most successful people have a positive outlook on life, enjoy helping others and are self-motivated and resourceful.
Primary Duties and Responsibilities:
Answer and transfer calls using a multi-line phone system, Provide administrative support to office staff, Assist clients via phone and e-mail, Manage payments and invoicing for clients, Develop efficient workflows that can be utilized by others, Desire to learn all aspects of the travel business, Read, write and speak fluent English. This position also involves some light office cleaning.
Job Requirements
The ideal candidate has the following abilities:
Work independently with minimal supervision, strong professional written and verbal communication skills, detail oriented, prioritize assignments, deal with interruptions, and meet deadlines, desire to work in a fast-paced, team-oriented environment, consistently deliver excellent customer service, strong attention to detail, basic math, familiarity with MS Windows applications and intermediate MS Office tools expertise, Team problem solving experience, punctuality, honesty and reliability.
Valid passport or able to obtain one is highly desired.
This is an hourly employment-at-will position with unlimited growth potential. Full time employees are eligible for group health, dental, and vision benefits, pretax retirement plan with match and PTO after probationary requirements are fulfilled.
Competitive hourly wage is based on skills and experience.
Standard work hours 8:30am to 5:30pm Monday - Friday plus one or two Saturdays per month.
This position is not eligible for remote work locations or work from home.