Job Description
Facility: 69th & Minnesota Clinic
Address: 6110 S Minnesota Ave, Sioux Falls, SD 57108
Job Schedule: Full time, days. The clinic hours are from 0700-1700 Monday through Friday; no Holidays or weekends. Our RN Triage nurses typically work 10 hour days, four days a week.
Weekly Hours: 40.00
Salary Range: $29.50 - $44.50
Department Details
The 69th and Minnesota Avenue Family Medicine clinic is very busy and fast paced. Our providers provide a wide array of services including OB care as well as several in patient procedures. Our RN's work to the very top of their scope; utilizing and learning new skills regularly.
Leadership supports staff with regular meetings and educational opportunities. Our clinic also supports regular staff appreciation activities.
Job Summary
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.