Job Description
Facility: Van Demark Building
Address: 1210 W 18th St, Sioux Falls, SD 57104
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $29.50 - $44.50
Great opportunity to work within our fast-paced Sanford Orthopedics & Sports Medicine Clinic alongside many great providers. Within our Orthopedics & Sports Medicine Clinic there are opportunities to learn different specialties, such as: podiatry, foot & ankle, hand, trauma and more!
If you are looking to be on a close-knit team within an energetic and fast paced setting that allows for many learning and growth opportunities, this is the position for you!
Clinic hours of Monday - Friday, 8:00a - 5:00p. No weekends, no holidays and no on-call.
Job Summary
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. This position will work within our close knit Triage group, and will also spend time floating in the Orthopedic clinic to assist within clinic. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.