Job Description
SUMMARY OF RESPONSIBILITIES: We are searching for our next superstar! Qualities we are looking for are; Customer focus driven, self-starter, ability to resolve issues in many areas. Our Business Development Specialist / Outside Sales Rep will maintain service levels of our current customers and expand Dakota Auto Parts Professional Customer Accounts, Fleet Management, Auto Dealerships and more. Must be willing to learn auto parts, basic automotive repair, basic computer skills and relationship building. This position is for a self-motivate person providing and promoting our entire product line and services to help our customers grow their business and ours.
JOB DUTIES:
- Grow Dakota Auto parts new business as well as maintain current accounts.
- Identify issues and provide customers solutions using technical knowledge and innovative thinking.
- Manage and replenish customer shop stocking products.
- Work with manufacturers and Federated Auto Parts to improve program offerings, parts performance, grow customer product lines and individual parts knowledge.
- Maintain customer satisfaction. Provide strong customer service including solving customer problems, complaints and questions in person or by email, text, telephone.
- Multitask on multiple projects at once.
- Achieve productivity and sales goals.
- Attend product training, trade shows and seminars if available.
- Work a Saturday 8:00-3:00 as a Parts Technician every 4th week on a rotating schedule with a day off during the prior week.
- Be a positive teammate with Parts Technicians ensuring efficient customer care.
- Other duties assigned by Management
- Must have a clean driving record as this position is afforded a company car.
- Must be proficient with computer Microsoft systems. (word, excel, outlook)
SKILLS & QUALIFICATIONS: Four years automotive parts and/or autobody experience. Ability to work well under pressure individually and on a team. Must be energetic, optimistic, goal oriented and dedicated to excellence. This position requires all Counter Automotive Sales / “Parts Technician” knowledge. Exceptional customer service, strong communication skills.
JOB TYPE: Full-time fixed income salary, plus commission position. This career position offers potential rewards for outperforming sales targets, and opportunities for professional growth and motivation.
Benefits:
Family-owned business willing to work around family needs
401(k) savings plan, with matching percentage
Paid Time Off
Holiday Pay
Employee Discount
On-the-job training and skills development