Job Description
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE Job ID: 37251
Agency: Department of Health - Division of Licensure & Accreditation
Location:Pierre, SDSalary: $16.68-$19.62Hourly, depending on qualifications
Pay Grade: D
Closing Date: 9/8/26
This is a Full-Time 40 Hours Weekly position with the Department of Health - Division of Licensure & Accreditation. For more information on the Department of Health, please visit https://doh.sd.gov/ .
The South Dakota Department of Health's programs and services help prevent illness and injury, promote healthy places to live, work and play; provide education to help people make good health decisions; prepare for, respond to, and prevent public health threats; and support efforts to enhance quality and accessibility of healthcare. Our services touch the lives of every person in the state of South Dakota.
We recognize that employees are our most valuable resource and we are committed to promoting a culture of excellence in DOH. We trust our employees to be innovative, challenge existing processes, and make data driven decisions. We are interested in employing a diverse and skilled workforce that exhibits the values of leadership, accountability, communication, integrity, and teamwork. Public health is a diverse and growing field that offers many career options for people from a variety of educational backgrounds. Imagine yourself as part of a winning team that is making the lives of South Dakotans healthier and safer. Please visit our website at http://doh.sd.gov/ to learn more about the Department of Health.
The Office of Vital Records is seeking a detail-oriented and customer-focused individual to provide essential office support to ensure the smooth daily operation of the program. Primary responsibilities include processing online vital record orders, sorting and entering mail, assisting with marriage registration, and providing customer and user service both in person and over the phone. This position also supports general office functions, maintains accurate record processing, and ensures all tasks are completed in accordance with state statutes, rules, and established procedures.
Licenses and Certifications: A valid driver's license is required to operate state vehicles
The Ideal Candidate Will Have: - Strong organizational and communication skills.
- Excellent time management and the ability to prioritize tasks effectively.
- Exceptional attention to detail.
- Proven customer service skills with a professional, courteous, and patient demeanor.
- A strong commitment to confidentiality and the ability to handle sensitive information appropriately Effective problem solving skills.
Knowledge of:
- program guidelines and procedures;
- data entry practices;
- basic computer operations.
Skills in:
- communicating efficiently and effectively, both orally and in writing;
- providing excellent customer service in person, in writing, and over the phone;
- establishing and maintaining effective working relationships with staff and the public.
Abilities to:
- analyze information and resolve routine problems independently;
- manage multiple tasks, prioritize workload, and meet deadlines;
- work effectively as part of a team and interact positively with colleagues, partners, and the public;
- communicate clear guidance and support to users of the vital records system and services.
Additional Requirements: To be considered, please attach your resume and cover letter. This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4OR
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
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