Job Description
MISSION STATEMENT: Together, we create a warm and welcoming community enriching the lives of those we support
POSITION DESCRIPTION: Service Coordinator
RESPONSIBLE TO: Director of Program Services
POSITIONS SUPERVISED: None
DESCRIPTION: This is a professional level position which requires coordinating services for adults who have an intellectual or developmental disability. This includes, but is not limited to, coordinating services to meet medical, psychiatric, social, nutritional, educational, vocational, employment, housing, transportation, recreational, legal, and advocacy needs. Service Coordinators provide support to individuals to actively engage in and direct their services. Service Coordinators assist in designing the supports that will be most effective in achieving goals. Service Coordinators advocate for people receiving supports and assist with decision making about the supports and services they want and need.
QUALIFICATIONS: Detail Oriented. Ability to multi-task. Strong oral and written communication skills. Able to work as a team member. Qualified candidates will possess a Bachelor’s Degree or equivalent in human services, social work, sociology, or psychology, and 2 years of experience working in a similar role. Work experience may be substituted for education.
INTERRELATIONSHIPS: Work closely with Case Managers. Work closely with agency staff.
RESPONSIBILITIES:
Coordinate and monitor Individual Support Plans (ISP).
- Complete assessments with people supported and/or coordinate Direct Support Professional’s to complete assessments as requested by the Conflict Free Case Manager (CFCM).
Participate in ISP meetings to assist in development of a comprehensive person-centered plan.
Write ISP Programs.
Correspond with assessment results and the Outcomes/Action plans of the ISP.
Assist with medical appointments as needed.
Identify rights restrictions and coordinate due process for all rights restrictions.
- Participate and monitor Human Rights Committee (HRC) and Behavioral Intervention Committee (BIC) reviews as appropriate.
Review all incident reports (medical, behavioral, critical) and ensure appropriate follow up.
Ensure family, guardians, CFCM’s and other advocates are notified regarding change in condition, behavior, treatment, or service plans.
- Complete required documentation of services, including input of data, reports, and plans into Therap.
- Gather documentation and remediate SMART Reviews.
- Ensure all necessary federal, state and agency forms are completed (ex. EA240; Housing; Social Security; Therap updates (IDF), etc.).
- ICAP Preparation/Completion as needed.
- NCI, CQL, ARSD Survey/Preparation as needed.
- Participate in Abuse/Neglect Investigations as requested.
- Other duties as assigned by supervisor.
REQUIREMENTS:
The following actions are performed frequently:
Lifting >10 lbs., see, sit, stand, reach, handle, finger (pinch-type activity), repetitive movement, talk and hear.
The following actions are performed occasionally:
Kneel, crouch, walk, lift>25 lbs., push, pull, bend, carry and balance.
The following actions are performed seldom:
Lifting>50 lbs.