Bethel Lutheran Home is a ministry to the elderly consisting of various levels of care in one setting. Bethel is a stand-alone entity, affiliated with the Evangelical Lutheran Church in America (ELCA), and is owned by eleven congregations located in the Madison, SD area. Bethel has been providing quality Christian care its community since 1962. The Administrator is responsible for overall management of Bethel Lutheran Home and carrying out the philosophy and objectives established by the governing board; is directly responsible for general direction and supervision of the Bethel 's financial affairs and transactions, nursing and therapeutic resident services, and maintenance and plant operation; is directly responsible for maintaining compliance with federal, state and local codes, regulations and ordinances as they apply to long term care communities. The Administrator: Develops and implements Bethel Lutheran policies and procedures to comply with Federal, State and Local requirements and to fulfill licensure certification standards. Serves as the primary liaison for the Bethel Lutheran Community with residents, their families, and the general public. The Administrator is referred to for admission decisions of a complex nature, problems with resident's occupancy, waiting list inquiries, etc. Is responsible for Bethel Lutheran operations with regard to staffing, payroll, and benefits administration, in service education, budget review and analysis and operational and capital expenditures. The Administrator researches and makes recommendations to the Board for personnel policy changes, salary increases, staffing increases, annual budget amendments, resident rate increases, outside contractual services, and major capital improvements. Hires, monitors, and directs the activities of several Department Heads reporting and ensures that policies and procedures are implemented and maintained properly. Assumes the administrative authority, responsibility, and accountability of directing the activities and programs of the facility. Analyzes departmental operations, evaluates the environment and equipment necessary for effective functioning and implements any necessary procedural change. Makes routine inspections of the facility to ensure that established policies and procedures are implemented and followed.
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Assists Department Heads in the development and use of departmental policies and procedures and establish a rapport in and among departments so that each can realize the importance of teamwork. Reviews the facility's policies and procedures periodically, at least annually, and make changes as necessary to ensure continued compliance with current regulations. Holds regular meetings with all Department Heads on a continual basis to discuss policy, procedures, and problems; and the Board of Directors on a monthly basis to fulfill reporting requirements. The Administrator maintains contacts with the SD Department of Health with regard to licensure requirements, complaints, inspections, etc. The Administrator is referred to for problems not resolvable at the departmental level. This position makes decisions pertaining to physical plant problems, i.e., equipment replacement, repairs, and redecorating. Is responsible for developing and maintaining employee relations, ensuring the delivery of quality care and services, and achieving business development goals. Assists Department Heads in the development and implementation of performance evaluation. Compiles budget projections, revenues, and expenses to support justification to the Board of Directors. Works with various payor sources to optimize quality and cost-efficient operations at the facility. Plans and oversees capital improvements. The Administrator meets with community groups and hospital administrators to develop admission criteria and plans for new or expanded programs that meet community needs for geriatric services. Ensures that all required records are maintained and submitted, as appropriate, in an accurate and timely manner; recruits, hires, and provide orientations, training, and ensure employees’ performance meets or exceeds expectations. Ensures the facility is a safe, clean, comfortable, and appealing environment for residents, visitors, and staff, in accordance with Department of Health guidelines. Plans for quality assurance in all departments of the Bethel Lutheran Community and develop quality improvement plans with committee members. Reviews accidents and incidents and makes recommendations for an effective safety program for the residents. Plans, modifies, and maintains the facility's HIPAA Compliance Program and serves as the HIPAA Compliance Officer. Participates in facility surveys(inspection) made by authorized governmental agencies. Reviews and develops a plan of correction for deficiencies noted during survey inspections and provides a written copy of such plan to the Board of Directors and ombudsman representative as required. Ensures frequent communication with the Board of Directors, particularly in regard to any operational issues/concerns. Delegates a responsible staff member to act on their behalf when they are absent from the facility.
EDUCATION & TRAINING REQUIREMENTS | Bachelor’s degree in public health, healthcare administration, healthcare management or related field required. Master’s degree is preferred. Licensure as a LTC Administrator in the State of South Dakota will be required - may participate in the SD Administrator-In-Training (AIT) program to obtain licensure.
| WORK EXPERIENCE REQUIREMENTS | NHA experience in a Long-Term Care setting is required. Extensive knowledge and management with leadership experience in long term healthcare, governmental licensure regulations, and all Medicaid/Medicare procedures is required. Strong operations and financial management abilities are required. Excellent interpersonal and conflict resolution skills and a solid business background are required. Strong leadership, communication, and decision-making skills are required. Proven history of working cooperatively and harmoniously with residents, residents' families/representatives, facility staff, physicians, consultants, etc. Ability to work with minimal supervision and complete multiple projects. Experience in performance management and effective leadership.
| ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS Note: Reasonable accommodation may be provided for individuals with disabilities
to perform the essential functions of this position. | Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Frequently required to sit; occasionally required to stand and walk. Occasionally required to reach with hands and arms. Frequently required to talk or hear. Occasionally required to bend, twist, climb or lift. Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. Normal memory, taking into consideration the amount and type of information. Moderate level of complexity for decision making. Normal time pressure of decision making.
| LEADERSHIP COMPETENCIES
To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position. | All Bethel leadership staff are required to follow and uphold Bethel 's Mission, Vision, and Values, Behavioral Standards, Policies and Procedures, Code of Conduct, Code of Ethics and Compliance Plan. Our leaders must consistently display the following competencies: Leading People: The ability to lead people toward meeting Bethel's vision, mission, and goals. The ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Team Building: Inspire and foster team commitment, spirit, pride, and trust. Facilitate cooperation and motivate team members to accomplish group goals.
Results Driven: The ability to meet Bethel goals and customer expectations. The ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. Accountability: Hold self and others accountable for measurable high-quality, timely, and cost-effective results. Determine objectives, set priorities, and delegate work. Accepts responsibility for mistakes. Comply with established control systems and rules.
Decisiveness: Make well-informed, effective, and timely decisions, even when data is limited, or solutions produce unpleasant consequences; perceive the impact and implications of decisions. Entrepreneurship: Position Bethel for future success by identifying new opportunities; build the organization by developing or improving services. Take calculated risks to accomplish organizational objectives. Problem Solving: Identify and analyze problems; weigh information relevance and accuracy; generate and evaluate alternative solutions; make recommendations. Technical Credibility: Understand and appropriately apply principles, procedures, requirements, regulations, and policies related to specialized expertise.
Business Acumen: The ability to manage human, financial, and information resources. Financial Management: Understand the organization's financial processes. Prepare, justify, and administer the program budget. Oversee procurement and contracting to achieve desired results. Monitor expenditures and use cost-benefit thinking to set priorities. Human Capital Management: Build and manage workforce based on organizational goals, budget considerations and staffing needs. Ensure that employees are appropriately recruited, selected, appraised, and rewarded; take action to address performance problems. Manage a multi-sector workforce and a variety of work situations. Technology Management: Keep up to date on technological developments. Make effective use of technology to achieve results. Ensure access to and security of technology systems.
Building Coalitions: Ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations to achieve common goals. Partnering: Develop networks and build alliances; collaborate across boundaries to build strategic relationships and achieve common goals. Political Savvy: Identify the internal and external politics that impact the work of the organization. Perceive organizational and political reality and act accordingly. Influencing/Negotiating: Persuade others; build consensus through give and take; gain cooperation from others to obtain information and accomplish goals.
Respect and Confidentiality: Respect the rights of privacy of our residents and co-workers. Ensure cultural differences are respected. Refrain from disruptive and disrespectful behavior which may include, but is not limited to: Obstruction of the operation of Bethel. Interference with the ability of others to do their jobs. Creation of a "disruptive work environment" for Bethel staff (including volunteers or medical staff). Conduct which adversely affects or impacts the community's confidence in Bethel’s ability to provide quality care. Attacks (verbal or physical) leveled at any member of Bethel staff, medical staff, residents, or residents' families that are personal or beyond the bounds of fair professional conduct. Inappropriate comments or illustrations made in resident medical records or other official documents impugning the quality of care at Bethel or attacking specific physicians, or Bethel staff. Non-constructive criticism addressed to the recipient in such a way as to intimidate, undermine confidence, belittle or to suggest stupidity or incompetence. Disruptive and disrespectful behavior including Bethel comments generated verbally, in writing or electronically in any form including e-mail, text messages, social network sites and blogs.
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