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Sr. Customer Service Representative

Express Employment Professionals

Sioux Falls, SD 57104

Posted/Updated: 6 days ago

Job Description


We are seeking skilled customer service professionals to join an industry leading organization that focuses on maintaining a positive work culture and healthy work life balance. Successful candidates will be responsible for providing world-class customer service while resolving customer inquiries.

  1. Maintain company product knowledge and effectively explain product offerings and processes to clients.
  2. Document conversations with clients regarding service results.
  3. Maintain a good relationship with current and prospective clients.
  4. Assist in other duties as requested to maintain productivity.


  1. Schedule: 9 AM to 6 PM, M-F, with a few nights until 9 PM per month
  2. Compensation: $15 to $16.50 hr.
  3. Benefits: Yes
Job Requirements
1. Experience: 3 years’ successful call center, with advanced responsibilities required
2. Education: High School diploma or GED, College or Technical school preferred
3. Skills: Organization, computer, mathematical, analytical and written and verbal communication
4. Attributes: Positive, desire to provide excellent customer service
6. Tests: Skills, background, and drug screen

TO APPLY, 1) Use the "APPLY NOW" button, 2) submit your application at or 3) visit us at 434 S Kiwanis Ave, Suite 2 from 8 AM to 5 PM, Monday to Friday. For more information, call (605) 335-2710.
Express Employment Professionals
434 S Kiwanis Ave Suite 2
Sioux Falls, SD 57104


Express provides associates the following benefits:
1. Medical, dental, vision, life and disability insurance
2. 401(k) retirement savings plan.
3. Holiday pay (6 paid per year).
4. Vacation pay (5 paid per year).

Express provides Employers the following benefit:
1. ISO certified recruiting and screening process.
2. Industry leading applicant skills profiling and matching system.
3. Affordable Care Act compliance