Job Description
Job ID: 35909
Agency: Bureau of Information and Technology
Location:Statewide within the state of South DakotaSalary: $24.09 - $36.28/hourly, depending on qualifications
Pay Grade: IT3 - IT5
Closing Date: Open Until Filled
This is a Full-Time 40 Hours Weekly position with the Bureau of Information and Technology - State Radio Engineering Division. For more information on the Bureau of Information and Technology, please visit https://www.sd.gov/bit .
State Radio Communications supports a statewide Motorola P25 Public Safety Radio System used by over 20,000 state, local, tribal and federal first responders and critical infrastructure support personnel. The team supports 60+ tower sites and two dispatch centers. State Radio Communications maintains the infrastructure and radios at the state level. The analyst and administrator will be involved in configuration, installation, testing, and monitoring RF and IP network communications equipment, as well as maintaining the physical tower site infrastructure and network.
The Bureau of Information and Technology is looking to fill a network role. With us, you can have a rewarding career on every level. In addition to challenging work, you'll have the opportunity to provide meaningful services to the people of South Dakota.
Employment with state government comes with many great benefits, including:
- a fully funded state pension plan that is rated as one of the best in the nation;
- a generous, health insurance plan;
- three weeks of paid vacation plus 14 days of paid sick leave accruals per year to help ensure work-life balance.
Network level assignment, payrate, and classification will depend on the experience and qualifications of the applicant.
If hired in at the Network Analyst level primary duties will include:
- radio configuration and security;
- building, testing, and repairing radio system network components within parameters or a predetermined process;
- gathering data to monitor, document, analyze, and interpret network performance and systems;
- installing and testing network equipment and systems, including routine maintenance activities, capacity analysis, and root-cause analysis on incidents and outages;
- generating and completing service tickets for vendor support;
- assisting users/vendors with P25 radio system-related inquiries;
- configuring, installing, optimizing, and testing mobile and portable radios;
- maintaining inventory and asset management;
- performing general RF tower site maintenance, troubleshooting, and inspection duties including but not limited to: general electrical, mechanical, and HVAC systems, trunked radio system equipment and antennas with associated testing meter equipment, security camera equipment, and drone inspection;
- installing and repairing radio, lights, and siren equipment in vehicles including power, coaxial cable, antenna equipment, brackets, and accessories with NO damage to any vehicle equipment.
If hired in at the Network Administrator level, duties in this classification will be similar; however, project complexity and oversight may change. Additional duties may include but are not limited to:
- assisting with establishment and enforcement of state radio system best practices, policies, and standards;
- assisting with root-cause analysis on issues and outages;
- identifying technical network requirements to support stakeholder needs;
- interacting with network vendors for technical support within existing vendor agreements;
- investigating new products and technologies relevant to assigned network under the direction and guidance of network engineers;
- monitoring radio network and key performance indicators (KPI);
- troubleshooting hardware and software problems by analyzing a chain of events and following established procedures and standards;
This position is vital to the high availability of a mission-critical public safety radio system. The successful candidate must have the ability to prioritize work schedule and work independently in a variety of environments; possess computer skills including operational understanding of Microsoft Windows applications suite and also have the ability to obtain knowledge and understanding of advanced radio and network communications theory, configuration, operations, testing, and monitoring local or remote site equipment.
The successful candidate will travel to tower site locations and be able to perform general maintenance work at these locations and as necessary work extended hours.
Licenses and Certifications: A valid SD driver's license is required. FAA part 107 small UAS license is preferred.
The Ideal Candidate Will Have: Experience in Microsoft Windows, IP Networking, Mechanical and electrical knowledge, radio configuration, and understanding of trunked radio communications fundamentals. The ideal candidate will also possess excellent teamwork and customer service skills. A degree in Technology Engineering or related field is preferred but not required.
Knowledge, Skills, and Abilities: If hired as a Network Analyst knowledge of:
- electronics & communications principles;
- general knowledge of RF principles;
- working knowledge of IP networking including wireless.
Skill to:
- troubleshoot advanced technical challenges;
- communicate effectively with team members;
- provide good technical support to stakeholders of the state radio system.
Ability to:
- apply secure AES 256 configuration standards, policies, and processes to ensure the integrity and security the state radio system and its stakeholders;
- program and troubleshoot P25 radio hardware devices and auxiliary equipment;
- monitor, analyze, and interpret state radio network performance and systems;
- install and test radio equipment and systems;
- resolve client incidents and requests.
If hired as a Network Administrator, all knowledge, skills, and abilities of Network Analyst level in addition to the following:
- in-depth knowledge of the Motorola P25 Trunked Radio communications networks and system efficiency standards such as Grade of Service (GOS);
- broad understanding and knowledge of project management methodologies;
- broad understanding of FCC and FAA guidelines as it relates to radio communications towers and site infrastructure;
- broad understanding of radio system fleet map, interoperability, and radio system administration; and,
- knowledge of electronic equipment, and computer hardware and software associated with PSAP and dispatch sites; transmission, broadcasting, TDMA, FDMA, R56 grounding standards, and operation of P25 trunked sites and systems.
This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=3ZN
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
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