Surety Underwriting Associate

_{*****This role will start September 15th, 2025*****}

Essential Duties & Responsibilities

_{Performs a combination of duties in accordance with departmental guidelines:}

_{1.    Within designated authority and following established procedures, performs routine selection, evaluation, and rating of the least complex risks.  Corresponds with our licensed agents on the decision.}  

_{2.    Identifies class codes and descriptions, correctly calculates premiums, penalties, rates, and other using the rate manual and control file.  Additionally, selects correct classification of product/risk on bond submissions from the 8,000 surety products. Selects the correct bond form from the library of 7,500 forms based upon the 50,000 obligees.}   

_{3.    Identifies exception processing by obligee and agency/program preferences and applies rules accordingly.}

_{4.    Completes data entry and file preparation of new business or notary business utilizing the BPST/HOD application, or performs the completion of bond, policy, and related forms using a typewriter or data base application; or operate a PC to compile business correspondence.}

_{5.    Effectively navigates from multiple system applications to process business correspondence.  Understand and be proficient in the use of the system applications including (ImageRight Workflow, Email Form Letters, and Outlook); and PC software including (Surety Forms Generator, IVANS, Book Manager, Risk Scoring, and Credit Report).}

_{6.    Cross trains in a variety of business types including cancellations, adjustments, renewals, notary, typing, word processing, and direct bill.}

_{7.    Exhibits a thorough knowledge of business correspondence and the proper workflow path of each item. (Transaction types, new biz, adjustment, renewal)}

_{8.    Communicates frequently in a professional manner with agents via telephone, fax or written correspondence as required.}

_{9.    Participates in key account business relationships through processing, telephone contact with multiple internal and external groups such as clients, obligee contact, and underwriting contacts.}

_{10.    Provides assistance and/or training to other Underwriting Associates as needed.}

_{May perform additional duties and project work as assigned.}
 

Reporting Relationship
_{Typically Manager or above}

Skills, Knowledge & Abilities
<sub>1. Good verbal and written communication skills. 
2. Good organizational and follow-up skills. 
3. Good listening skills and customer service skills. 
4. Ability to resolve issues and problems. 
5. Ability to work independently and effectively in a high-volume environment. 
6. Knowledge of Microsoft Office Suite and other business-related software. 
7. Ability to handle multiple tasks and prioritize work.</sub>