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Reviews insurance applications and documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards.
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Recommends appropriate pricing and coverage modifications or enhancements for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
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Prepares written communications on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations. Verbally notifies agents of decisions where appropriate in order to ensure clear understanding of decisions
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Uses available underwriting systems and modeling tools; updates the underwriting systems by documenting pertinent information relative to the underwriting requirements, status and final decision.
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Prepares quotes and answers questions from agencies and internal or external customers, escalating issues to management as necessary. Negotiates with agents to reach positive and profitable outcomes.
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Carries out responsibilities consistently, dependably and accurately.
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Makes field visits to Agent and Broker offices to build relationship and better understand territory and market nuances; accompanies Risk Control on visits to insureds or prospective insureds to better understand risk control assessments relating to risk exposure and control.
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Interacts with Claim personnel on issues relating to specific claims, and other internal customers such as legal and actuarial concerning the insurability of prospective risks and continued insurability.
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Develops a working knowledge of product language across all CNA business units, underwriting practices, policies and guidelines.
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Develops a full, working knowledge of all relevant CNA system