Job Description

Technical Associate

Full-Time | Second Shift

Monday–Friday: 4:00PM–2:30 AM

REQUIREMENT: 3+ YEARS OF RECENT MANUFACTURING TECHNICAL SUPPORT

WAGE - Depends on Experience

SUMMARY: At ESI, the Technical Associate plays a critical role in supporting manufacturing operations and keeping production running efficiently. This position is responsible for diagnosing, troubleshooting, performing root cause analysis, and repairing electronic assemblies to the component level when failures occur during testing. The role requires strong technical knowledge of electronic circuits, components, and test processes to identify failure trends, determine corrective actions, and restore assemblies to operational specifications. The Technical Associate also documents findings, provides detailed repair and failure analysis reports, and collaborates with engineering, quality, and production teams to improve product reliability, reduce test fallout, and minimize production downtime.

Qualifications:

• A two-year associates degree related to electronics or equivalent work experience required
• Strong problem-solving skills and attention to details.
• Ability to follow schematics and/or electrical and mechanical drawings.
• Ability to rework soldered components on a populated PCB assembly recommended, training available.
• A functional understanding of basic programming concepts of computer software applications. Experience with automated manufacturing equipment a plus.
• Ability to visually inspect assemblies for proper component placement is required
• Ability to work with minimum supervision.
• An understanding of Microsoft Office software is required.
• Must be able to lift and carry up to 45 pounds.
• Ability to interact with a variety of personnel in a positive and professional manner.
• Wear all proper protective equipment as required in work area in accordance with Safety Policy and standards set forth by the company.

DUTIES AND RESPONSIBILITIES:

• Analyze component-level and system-level malfunctions, replace faulty parts, and repair circuit boards or wiring
• Support production with setup and repairs of test equipment.
• Assist training of associates with test fixture operation and proper use of tools and equipment

• Maintain logs that provide dates and details of repairs and maintenance performed

• Escalate findings and suggest process or design improvements to Engineering
• Maintain a clean and organized work area.
• Participation in 5S, Kaizen, safety, and health programs
• Perform other tasks or duties as assigned.

ACCOUNTABILITY: The Technical Associate is accountable for maintaining consistent attendance, practicing safe work habits, and demonstrating efficiency, professionalism, and a positive attitude in all assigned responsibilities. This position is expected to maintain high standards of conduct, cooperation, and job performance while providing effective communication and support to internal customers. The Technical Associate is responsible for completing assigned duties and troubleshooting requirements accurately and within established timeframes, maintaining quality standards, and contributing to the overall success, productivity, and teamwork of Electronic Systems, Inc. (ESI).

Federal law obligates us to provide reasonable accommodation to the known disabilities of employees, unless to do so would pose an undue hardship. Please let us know if you need an accommodation to complete these listed essential functions.

This job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills and responsibilities required.

BENEFITS THAT SUPPORT YOU

Full-time ESI employees enjoy a comprehensive benefits package, including:

• Paid Time Off (PTO)
• Paid holidays
• Three Sanford Health medical plan options
• Delta Dental of South Dakota
• VSP vision coverage
• Long-term disability
• Voluntary short-term disability
• AFLAC supplemental insurance plans
• 401(k) with company match
• Company-paid Life and AD&D insurance

ITAR Eligibility

This position requires access to information and materials regulated under the International Traffic in Arms Regulations (ITAR). Applicants must be able to provide documentation establishing U.S. person status as defined by ITAR. Employment is contingent upon verification of eligibility.

Pre-Employment Screening

All new hires must successfully complete a background check and drug screen within 48 hours of receiving a job offer.

Ready to put your production experience to work? Join ESI and be part of a team where quality, precision, and pride go hand in hand.