Job Description
Join the JFI Team – Put Your Experience to Work!
Johnson Feed, Inc. (JFI), a family-owned transportation company based in Canton, South Dakota, is seeking a highly experienced, results-driven professional to join our Operations team.
We're looking for someone who brings a proven track record of managing complex operations, coordinating multiple priorities, and making sound decisions in demanding, fast-paced environments.
This is a key position within our transportation operation that requires exceptional judgment, strong leadership capabilities, and the confidence to independently navigate challenges while keeping drivers, freight, and customer expectations on track.
We're not simply looking for someone who can follow a schedule. We're looking for someone who can anticipate challenges, solve problems before they escalate, and take ownership of keeping operations running efficiently.
While previous transportation or trucking experience is strongly preferred, we recognize that exceptional operational talent can come from other industries. Candidates with substantial experience in logistics, operations, workforce coordination, or other high-pressure environments are encouraged to apply.
What You'll Do
As a senior member of our Operations team, you'll play a critical role in coordinating freight, supporting drivers, and ensuring operational efficiency.
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Drive Operational Efficiency: Independently coordinate freight movements, driver assignments, and delivery schedules while maximizing productivity and meeting customer commitments.
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Make Critical Decisions: Evaluate competing priorities, anticipate operational challenges, and make timely, well-informed decisions with minimal oversight.
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Support & Lead Through Communication: Serve as a primary resource for drivers, providing direction, resolving concerns, and maintaining strong professional relationships.
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Manage Complex Scheduling: Balance driver availability, hours of service, home time, customer requirements, and changing operational demands.
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Resolve Challenges Proactively: Identify potential disruptions, develop solutions, and adjust plans to minimize downtime and service interruptions.
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Strengthen Customer Relationships: Communicate effectively with customers, address service concerns, and maintain a high standard of reliability and professionalism.
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Collaborate Across Departments: Partner with Operations, Safety, Maintenance, and other departments to ensure seamless coordination.
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Utilize Technology & Data: Leverage transportation management systems, GPS technology, and operational information to make informed decisions and maintain accurate records.
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Identify Opportunities for Improvement: Recognize inefficiencies, recommend solutions, and contribute to stronger operational processes.
What We're Looking For
We're seeking a seasoned professional who has demonstrated success in complex, fast-paced operational environments.
Required Qualifications
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2+ years of progressively responsible experience in transportation, logistics, dispatch, operations coordination, or a comparable high-volume operational environment.
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Demonstrated ability to independently manage complex schedules, competing priorities, and time-sensitive decisions.
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Proven experience resolving operational challenges and making sound decisions under pressure.
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Exceptional communication, interpersonal, and relationship-management skills.
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Strong organizational abilities with demonstrated success coordinating multiple moving parts simultaneously.
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Advanced problem-solving and critical-thinking skills, with a proactive approach to identifying and addressing challenges.
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High proficiency with technology and the ability to quickly learn and navigate multiple software systems.
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Strong sense of accountability, ownership, urgency, and professional judgment.
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Ability to work collaboratively while independently managing assigned responsibilities.
Preferred Qualifications
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Previous experience in trucking dispatch, transportation operations, fleet coordination, or freight logistics.
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Experience coordinating professional drivers, equipment, or other time-sensitive resources.
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Familiarity with transportation management systems, GPS tracking, and driver hours-of-service regulations.
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Experience improving operational efficiency, resolving service disruptions, or managing high-volume scheduling demands.
Work Schedule
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Monday–Friday during normal business hours
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Partial day every sixth Saturday
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In-office position located in Canton, South Dakota
Why Join Johnson Feed, Inc.?
At JFI, we're proud to be a family-owned transportation company built on hard work, dependable service, and strong relationships.
Our Operations team is essential to our success, and we're looking for an experienced professional who can bring valuable expertise, sound judgment, and a commitment to operational excellence.
If you're an accomplished operations professional who thrives on responsibility, enjoys solving complex challenges, and wants to make a meaningful impact, we want to hear from you!
Bring your experience to JFI and help keep our operations moving forward!