Job Description
Are you a mission-driven leader who thrives in community-based settings and is passionate about creating safe, inclusive spaces where youth can grow and succeed? Do you have the skills to manage daily operations, lead a dedicated team, and foster strong relationships with families and community partners? We’re seeking a Unit Director to lead a vibrant, growing Boys & Girls Club site. In this role, you’ll oversee a team of full-time and part-time staff, ensuring high-quality programming, operational excellence, and a culture rooted in positive youth development.
Position Summary
The Unit Director serves as the primary leader and representative of the Boys & Girls Club within their assigned community. This individual is responsible for the overall management, operations, and performance of the local Club site(s), including all Units, extensions, and community impact locations. The Unit Director ensures that daily operations align with organizational goals, policies, and safety standards while fostering a positive and inclusive Club culture.
A key responsibility of the role is to uphold and implement the five key elements of positive youth development in all interactions with youth, staff, and families. The Unit Director oversees program quality, staff supervision, community engagement, and compliance, working closely with parents, administrative leaders, and other stakeholders on matters related to youth behavior, Club events, and operational needs.
This is a smaller-capacity Club site, serving approximately 60-70 children daily, and the Unit Director will manage a team of 3 full-time direct reports as well as 20 part-time employees. While the role is primarily site-based, there is some flexibility to work remotely depending on organizational and community needs. As with all Club staff, the Unit Director is expected to champion and uphold the mission of the Boys & Girls Club.
Position Duties and Responsibilities
Operational Leadership & Facility Management
- Oversee the daily operations and management of multiple Units, Extensions, and Community Impact Sites.
- Ensure smooth facility operations and proactively address youth-related situations and Club-wide management needs.
- Manage snow days and unplanned closures by ensuring appropriate staffing and safe operations.
- Take ownership of unexpected or urgent responsibilities typically handled by the administrative team.
Staff Leadership & Human Resources
- Recruit, hire, train, supervise, and motivate a team of full-time and part-time staff.
- Conduct performance reviews, develop performance improvement plans, and manage disciplinary actions as needed.
- Facilitate regular check-ins through weekly and bi-weekly one-on-one meetings with team members.
- Lead monthly staff meetings and facilitate required Club trainings.
- Ensure all Unit and Extension staff consistently implement the 5 Key Elements of Positive Youth Development.
- Promote and model the Club’s core values: excellence, impact-driven work, teamwork, and integrity.
Youth Development & Member Services
- Monitor and support youth behavior and discipline plans; be actively involved in major guidance and behavior matters.
- Ensure compliance with the Club’s behavior policy, special needs protocols, safety standards, and success plans.
- Regularly assess program effectiveness and member outcomes; adjust programs as needed to meet youth needs.
- Accurately track and report on youth participation in key outcome areas: academic success, character and citizenship, and healthy lifestyles.
Community Engagement & Public Relations
- Serve as a key representative of the Club in the community, including radio, television, print, and tours.
- Build and maintain strong relationships with school principals, counselors, and other educational stakeholders.
- Cultivate relationships with Club parents through orientations, ongoing communication, and daily interactions.
- Collaborate with local community groups and partners to enhance service offerings and community impact.
- Lead recruitment and marketing initiatives for the Unit to grow participation and visibility.
Event, Program, and Grant Oversight
- Lead planning, execution, and follow-up for special events hosted at the Club.
- Administer grants by ensuring programs align with grant objectives and meet all reporting requirements.
- Provide program content and updates for newsletters, publications, and other communications.
- Complete annual assessments required by Boys & Girls Clubs of America, including Impact and Safety Assessments.
- Ensure consistent evaluation and reporting of program outcomes based on established deadlines.
Fiscal Accountability
- Monitor and track budgets for staffing, events, and key program areas to ensure financial accountability.
- Ensure effective resource allocation aligned with organizational priorities and goals.
Other Duties
- Perform other responsibilities as assigned in support of the mission and operations of the Boys & Girls Club.
Administrative Duties and Responsibilities
Meetings & Communication
- Attend all required organizational meetings, including monthly all-staff meetings, weekly one-on-one meetings with supervisor, and weekly Coordinator team meetings.
- Lead biweekly team meetings and one-on-one check-ins with all direct reports.
- Ensure that all Unit staff receive consistent weekly or biweekly one-on-one meetings, and that appropriate meeting documentation forms are completed and maintained.
Staff Management & Evaluation
- Oversee the recruitment, supervision, and evaluation of direct report staff.
- Develop and implement performance management tools including 60-day reviews, individualized performance improvement plans, and quarterly performance evaluations.
Program & Membership Oversight
- Monitor and analyze membership data through regular review of null reports and system entries to ensure data accuracy and effective use of the membership management system.
- Ensure accurate tracking of both duplicated and unduplicated youth participation across all key program areas: Academic Success, Good Character & Citizenship, and Healthy Lifestyles.
Budget & Grant Administration
- Track and manage budgets within assigned priority outcome areas, ensuring fiscal accountability and alignment with organizational goals.
- Administer grants effectively by ensuring that all funded programs meet their respective grant deliverables and reporting requirements.
Youth Guidance & Parent Engagement
- Actively support and participate in resolving major discipline and behavioral issues that arise within the Club.
- Foster strong relationships with parents through orientation sessions, phone calls, email updates, and regular in-person communication to build trust and engagement.
Join Us:
This is more than just a job—it’s a chance to lead with purpose and drive meaningful change. If you're ready to take on a leadership role that makes a difference in the lives of youth while developing a successful career, apply today to become our Unit Director.
Help us continue to inspire greatness in the next generation. Apply now!