Job Description
At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation's strongest financial organizations, we've achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Job Description:
Location: Sioux Falls, SD
Shift: Monday - Friday, 8:00am-5:05pm. Saturday rotations of 8:45am-12:15pm
Job Status: Full-Time
Company: First PREMIER Bank
About the Role
Provide PREMIER customer service and assists the Branch with sales to all bank customers. Manage a cash drawer and balance it daily according to teller performance standards. Identify financial solutions and originate deposit and small loan accounts. Provide support to all areas of the Branch, including the lobby and teller line while adhering to the teller and lending processing standards.
Job Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.
- Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank's products and services.
- Manage a cash drawer and balance it daily according to teller performance standard; Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.
- Assist customers with all queries and process customer requests for account opening/closures.
- Perform consumer and commercial loan processing tasks that include preparing and sending completed loan file(s) to Loan Servicing.
- Maintain a thorough understanding of the deposit and loan account platforms and all other applicable applications within the core system.
- Meet established annual goals for checking and loan products as assigned, keeping personal and branch objectives in mind.
- Assist and support any call program activities.
- Participate in community events creating brand awareness.
Skills and Qualifications
- Must be fluent in English.
- Must have excellent interpersonal skills; being able to communicate both in person and on the phone.
- A basic understanding of the banking industry is preferred.
- Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
- 1-2 years of cash handling, customer service and/or banking experience is required.
- Basic computer skills and proficiency of the English language.
- Ability to concentrate and work independently.
- Capacity to learn, adapt to change, and become proficient quickly.
- Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold the PREMIER Way.
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) - dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Various Career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more