Job Description
HIRING RANGE DOQ: $21.66 - $23.37 hourly
DEADLINE FOR FILING: Thursday, July 3, 2025
JOB SUMMARY
Looking for a role where you can put your attention to detail and customer service skills to good use? Join our team to help process utility bills and parking invoices, assist customers with their accounts, answer questions, solve billing issues, and keep things running smoothly behind the scenes. You’ll work with billing software, handle payments, review account information, and support both internal teams and the public — all while making sure customers get the help they need with a friendly and professional approach.
MINIMUM QUALIFICATIONS
Graduation from high school or GED certification with a minimum of two (2) years’ experience in customer service and/or accounting environment; or any combination of education, experience, and training as may be acceptable to the hiring authority.
Associate degree in finance/accounting desirable.
The City of Sioux Falls takes pride in being an Employer of Choice including our Culture, Values, and Compensation and Benefits. Apply today to become part of ONE Team and help us take care of today for a better tomorrow!
OUR CULTURE
Sioux Falls is growing exponentially, and we need you to join our team of 1,400 full-time and hundreds more part-time and seasonal employees. Find a place to serve alongside us in a range of careers available in 12 diverse departments.
There’s a role for every interest, from public safety and health, to culture and recreation, to technology and internal operations. Our employees partner with local businesses and community members to provide the infrastructure, safe neighborhoods and recreation opportunities that keep Sioux Falls consistently ranked among the top places to live and work.
Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees’ top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys.
OUR COMPENSATION AND BENEFITS SUMMARY
Competitive salary with other public and industry positions, including step advancements.
The City participates in the South Dakota Retirement System. Employees receive a 6% match. Additionally, employees may choose to enroll in a Deferred Compensation Plan.
Health, Dental, and Vision Insurance: Competitive rates for single, 2-party, and family.
11 paid holidays and 2 personal leave days each calendar year.
New employees are granted 40 hours of vacation at time of hire and accrue an additional 2 weeks in their first year.
Sick leave accrues over 96 hours per year.