Job Description
Digital Marketing firm seeks experienced web client service project coordinator who is willing to work in a fast-paced environment, energetic and passionate about accomplishing the day-to-day project coordination, and smooth trafficking of various digital projects with daily communication with developers and clients.
The right candidate will be a tech-savvy professional to manage and deliver our websites and other digital products from start to finish within quality, time and budget requirements. Candidate must be detailed, organized and have excellent time management skills.
Responsibilities
- Provide end-to-end project coordination and direction of web projects
- Train current clients on CMS basics
- Ability to lead/host and conduct project meetings with clients
- Monitor progress on upcoming project deadlines
- Collaborate, direct, communicate and manage projects with internal team members
- Deliver projects on time ensuring quality standards are met
- Communicate with clients to obtain and implement digital content, assets, and issue resolution
- Develop and provide support documentation
- Monitor and report on Google Analytics metrics
- Ability to update DNS records as needed
- A working understanding of Content Management Systems
- Highlight potential timeline risks or process breakdowns and act proactively to resolve issues
- Seek opportunities for improvement and suggest new processes